Customer service & Operations assistant (Parttime Position)

Byron Bay - Monday, Wednesday, Friday 

This is an exciting opportunity to join the team at La Vinn. We are looking for a well rounded team member who is familiair with our brand ethos, has a ready for anything attitude and hard working ethic to come onboard as part of this small yet growing business. 

Working closely alongside the Founder/Director, this role covers day to day sales operations, order fulfillment and dispatch, customer service communication, stock management and admin.

Duties & Responsibilities

  • Assisting with all social media platforms
  • Order fulfillment and dispatch
  • Customer service communication
  • Assisting with photoshoots
  • Managing wholesale orders, invoicing, admin and reporting.
  • Coordinating wholesale dispatch

About you

  • Demonstrated experience (1-2 years) in a similar role.
  • Proven experience in Shopify.
  • Strong administration skills.
  • Highly organised, enjoys planning and creating effective systems
  • Passion for creating an exceptional customer experience
  • Ability to work efficiently and effectively within a team as well as independently
  • Ability to prioritise, multi-task and meet tight deadlines
  • High attention to detail
  • A friendly and professional attitude
  • Willing to learn and increase your knowledge base under the guidance of the founder
  • Trustworthy and reliable personality
  • Outstanding communication skills, both verbal and written
  • Experience in Adobe Creative suit preferred but not required.
  • Experience in Social media preferred but not required.

This is a diverse role with much opportunity for growth to expand into other chosen sides of the business.

This role is part time, 3 days per week. With opportunity to grow into 5 days per week. 

Located in Byron Bay, NSW.

To apply, please email your CV to bonjour@la-vinn.com.